Pelco Consulting was contracted by Spot Dog Walk to build a custom online system to centralise the management of clients and bookings for the various walkers spread across Brisbane.
This custom online system was built using the platform available from Pelco for online system customisation known as myJobs.
The needs of Spot Dog Walk saw them require a database of customers and the pets for the various clients along with the management of the services offered by Spot Dog Walk.
The custom online system also features staff management and the assignment of bookings to employees. An employee is then able to log into the system either from home or via a mobile device to view the bookings they have in queue.
The online system allows the walker to log back into the system to complete the feedback for the job via a mobile on the job or when they arrive at home. Upon completion of the feedback, the system checks if the client for the pet has subscribed to alerts and will add the feedback from the walk to the email queue. Once the feedback is approved by the head office staff, the email is added to the process queue and sent when the system runs the emails.
In addition to having full management of staff, services, clients, client pets and pet bookings, the system also features reports as requested by the client for payroll purposes and trackign the amount of work completed by the staff.
With a huge amount of control and the ability to easily add new sections, this custom online system build is the first phase in a three stage build for Spot Dog Walk.
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