Email Alerts and Queueing
Pelco Consulting myJobs features the ability to create email templates and then specify when these alerts should be sent.
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Many companies employees waste thousands of hours every single year doing simple tasks like forwarding a template email to a client with information from the task, project or sale with the client.
Pelco Consulting myJobs takes this step away from the day-to-day and allows for the creation of user alerts or client alerts. User alerts are for staff and system users while clients alerts are available to clients.
Users and clients can then subscribe to the desired alerts that are available to them and they can select the frequency of the alerts with the following frequency options available:
- Instant - This will place the email into the email queue for dispatch as soon as possible. If your item requires approval first, it will go into a feedback queue.
- Daily - This will combine all alerts that are set to 'Daily' into a single email that has all alerts. This would be much like receiving an email with a long conversation trail at the bottom.
- Weekly - This will combine all email alerts that are set to 'Weekly' and send them in a single email after Sunday 11:59pm.
Pelco Consulting myJobs Email Alerts utilises email queueing and limiting via the 'Email Global Settings'. From here you can specify the number of email that should be sent and at what interval. Many hosting companies will limit the number of emails that can be sent in any given hour to ensure compliance with Anti-Spamming laws, so it is important that your system doesn't start sending too many emails and is shut down by your hosting provider.
The emails can be sent by either opening a window to process the alerts queue or it can be setup to run as a CRON task from the server.
The myJobs system email alerts manager allows the administrator to create a template email, use up to 5 variables from the database in the body of the email and select if the email must be approved before being sent.
One common usage of this is forwarding comments from a project or job to the client.
If you have a projects tracking tool and a status field that says if the project is 'In Progress' or 'Completed' the email alert could be set the alert to trigger when the status of the project is changed to 'Completed'.
If the person completing the project had a comment field advising what was done, you may want to include this comment in the email but you may want to approve the email before it goes to the client.
If you do not have a need to approve the email before sending then you can simply setup the alert to not need approval. An alert without approval would be an internal email advising that the status of a project has changed.
