What could a Custom System do for my business? :: Pelco Consulting :: Custom Online Systems, Website Design and Consultancy for Brisbane

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.tech tips

Windows 7 contains many great features that can be used to ensure the smooth operation of your computer.

The Offline File support for Windows 7 is primarily targetted at the business users and this type of setup has both pros and cons that need to be considered before moving ahead with this type of setup.

.latest projects

Storman Online Quote Manager
Continuing on with the contract work for Storman, Pelco was contracted to build the code and functions behind an online quoting management tool.

This system has a range of sections and features, including:
- Price List Manager - This allows admin to create price lists for the various items and allows the staff to assign a currency to the price list.
- Company Manager - This allows admin staff to create, edit and manage companies that are going through teh quoting process.
- Quote Manager - This allows the staff to create the quotes for the selected company by assigning a price list and then adding items from that pricelist into the quote.
- Lead Source Manager - This provides the staff with the ability to manage a set listing client lead sources, providing valuable marketing data.
In addition to having the ability to select a price list and items for the quote, the staff can also download a PDF version of the quote for emailing to the client. This allows employees to track quotes online while still maintaining that person-to-person contact that can be so crucial early on in a new client relationship.
1300 Locate Online
Pelco Consulting was contracted to build a custom online booking system for 1300 Locate, after having previously built the 1300 Locate website on behalf of All Media Solutions.

This custom online system for 1300 Locate was built on the Pelco Consulting myJobs platform and features an online real-time calendar for the management of bookings.

This complex system features the ability to create vehicles, assign services to the vehicle and then assign employees to the vehicle. A booking can then be placed against the vehicle and when the user logs into the system via a mobile device, it display a list of work in queue.

The custom system allows these users to go into the job and add comments while on site via the mobile and mark the work as completed. The driver of the vehicle then uses the next job in queue to continue work and the head office staff can log in via a desktop and add bookings as they come into the system.

It features an GUI calendar format that supports 5 minute intervals for bookings and supports both 24 hour booking or booking only via the standard trading hours.

In addition to this handy online calendar for managing bookings in real-time, the system also features a full client and client contact management utility, project tracking and asset tracking for the client.

With a huge range of administrative functions, including editing the lists and options for the various sections, the myJobs platform was customised from the core platform to support the complex booking format that was required by the client.
Spot Dog Walk Online - Phase 1
Pelco Consulting was contracted by Spot Dog Walk to build a custom online system to centralise the management of clients and bookings for the various walkers spread across Brisbane.

This custom online system was built using the platform available from Pelco for online system customisation known as myJobs.

The needs of Spot Dog Walk saw them require a database of customers and the pets for the various clients along with the management of the services offered by Spot Dog Walk.

The custom online system also features staff management and the assignment of bookings to employees. An employee is then able to log into the system either from home or via a mobile device to view the bookings they have in queue.

The online system allows the walker to log back into the system to complete the feedback for the job via a mobile on the job or when they arrive at home. Upon completion of the feedback, the system checks if the client for the pet has subscribed to alerts and will add the feedback from the walk to the email queue. Once the feedback is approved by the head office staff, the email is added to the process queue and sent when the system runs the emails.

In addition to having full management of staff, services, clients, client pets and pet bookings, the system also features reports as requested by the client for payroll purposes and trackign the amount of work completed by the staff.

With a huge amount of control and the ability to easily add new sections, this custom online system build is the first phase in a three stage build for Spot Dog Walk.

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CCIG Online
Pelco Consulting was contracted to rebuild the online system for Cash Converters Investment Group as the previous platform had certain aspects that did not quiet meet the needs and requirements.

This new custom online system was built as a custom coded platform and features a news managment utility, bulleting boards per store, an online document repository, online calendar, feedback and a huge range of administrative tools, including managing the various store, companies and users.

The custom online system allows for the assignment of different access levels to different user groups to allow store employees, store managers, store owners, head office staff and system administrators to all log in and view content relevant to them with certain pages and sections being limited to specific user groups.

The custom online system for CCIG was built using the PHP language and is utilises a mySQL database.
StorMan Online New Site Application
Pelco Consulting was contracted by Storman to write all of the back end script required for a very complex application form and tracking utility for managing the new site applications for the software they have available.

This custom scripting required Pelco Consulting to write code for the 16 page application form that featured a 'Save to XML' function to allow visitors to save a partially completed application to XML with the ability to upload the XML at a later date to finalise the application.

In addition to writing the code for this complex application form with saving and continuation, Pelco Consulting was also required to write the code for the various administrative steps involved with a completed application.

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.biz blog

How To Keep The Victim of Talents

As the world becomes more and more specialised, with less and less ‘Jack-Of-All-Trades’ around, it seems inevitable that stand out employees will come along. These are the people that are generally so good at what they do the very thought of replacing them is offensive. If you are a manager, you will no doubt know exactly who these people are and what strengths and weaknesses each of them have and despite the old cliché that everyone is replaceable, the reality is that you want to keep this employee around. So how do you go about it?

Now before jumping into some of the methods that can be followed to help keep a hold of these employees it is important to recognise that all employees are different and no hard and fast rule applies. It is crucial to managing people effectively that this is taken into consideration and different people and personalities can respond very differently under certain circumstances.

What could a Custom System do for my business?

a custom system could essentially do anything that you could like it or need it to and it would be online based.

the best description for this is to take your existing piece of software that is used for the day to day operation of your business. this may be an invoicing program, a booking program, a retail purchasing terminal or even your document server.

you could combine any or all of these into a singular system that not only centralises your business but puts you into the online realm. this type of format can easily allow the addition of a mobile platform to allow for mobile management of the business or mobile use of the previously 'in office' systems.

a basic form of this type of system is a cms website.

a cms website is a content management system that often includes user friendly interfaces for creating content on the website. these types of sites are great for blogs, news websites of business that provide large amounts of information free of charge.

the next step up from this basic type of system is a crm system or shopping cart.

these types of systems often include the same features that are in a basic cms website while also offering a range of advanced features depending on your selection. a shopping cart package will often include a e-news letter mailing program, advanced profile management and secure payment gateway support. a crm system would often provide advanced user and client management while also supporting project management or document management.

the next step beyond this is a custom system.

this type of system is of course exactly as it sounds. it is a purpose built system tailored to your business and your processes. this type of system is essentially about more than just moving your business online it is about reviewing your business processes to increase effeciency, adding value to your customers and freeing up more time to get on with the business.

the primary concept behind a custom built system is to eliminate double handling and to simplify the operations. a properly built system would never require 'double entry' or 'double handling' of information. it is also ddesigned to mobilise your business which is more and more important in the modern day and age.